To Our Community,
We’re in this with you.
As I’m sure you are aware by now, the World Health Organization has declared a global pandemic for COVID-19, also known as Coronavirus, on March 11th, 2020. As of March 24th, 2020, there have been more than 50,000 cases in the U.S alone. Like many of you, we are closely monitoring the impact of COVID-19 and are committed to keeping you and our team members as safe as possible. We know that facing uncertainty is stressful and raises the question about where we go from here.
I want to personally share with you the steps we are taking to ensure a safe and healthy environment:
We are in communication with our manufacturer daily and are aware of the additional steps they are taking to ensure a sanitary working environment. This includes implementing additional cleaning procedures, among other actions.
At this time, we will continue to make progress with our manufacturer on preparing for our relaunch in the next few weeks.
- We are following all of the CDC’s Guidelines very carefully and confirming with our manufacturer that they are also implementing these precautions.
If any additional recommendations by state or government officials are made, further actions may be taken. Should the current situation not improve in the weeks following our relaunch, we will take additional measures to ensure we provide the safest and most sanitary delivery process as possible.
Should you have any questions regarding our response to COVID-19, we have set up a dedicated Customer Service inbox for this situation. You can reach us at email@example.com. Furthermore, we have set-up a dedicated web-page for updates on our response to COVID-19 at www.nonnaspastasauce.com/covid19response.
We appreciate your understanding and patience as we all navigate this rapidly evolving and unprecedented situation.
President of Nonna’s Pasta Sauce, Inc.